SESSION CONFIRMED!
LET’S GET PREPPED IN 3 STEPS!

1. ANGLE

Leave 10 minutes to set up your device beforehand. At the beginning of your first session, your instructor will ensure time for set up. These are the two angles we need to see for optimal positioning. See our set up video below for more tips.

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2. INTERNET CONNECTION

Check your internet connection and make sure you have the appropriate speed for streaming live video. Check your internet on your device and in the room you’ll use (make sure it is in Kpbs).

  • Video calling require an upload and download speed of at least 128Kpbs.

  • High-definition video calling requires an upload and download speed of at least 1.2 megabits per second.

  • For a group video call, a minimum download speed of 512Kbps and a minimum upload speed of 128Kbps is required. 

 

3. DEVICE SET UP

Laptops work well for sessions. For phones and tablets, we recommend using a flexible gooseneck device stand for a seamless exercise experience. For our non tech savvy clients, you may want to have the biggest screen possible. We use This Stand.

FOR LAPTOPS: COMPATIBLE WITH FIREFOX AND CHROME.

FOR PHONES/TABLETS: YOU MUST DOWNLOAD THE WHEREBY APP (NO REGISTRATION REQUIRED).

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ADDITIONAL HELP: FAQ PAGE

Check out our Frequently Asked Questions for more tips on set up and creating an ideal atmosphere for your Core to Coeur session.